info@sehasave.com

+971 545060739

FAQ'S

Search
Categories
All Categories Registration & Account 24 Booking & Appointments 24 Cashback & Rewards 24 Payment & Wallet 24 Support & Privacy 54
Tags
Cashback (27) Booking (30) Wallet (30) DHA (6) Privacy (18)

All Questions

You can: 1) Use the "Contact Us" form, 2) Email support@sehasave.ae, 3) Use in-app live chat (8 AM – 10 PM).
Read More 327

You can: 1) Use the "Contact Us" form, 2) Email support@sehasave.ae, 3) Use in-app live chat (8 AM – 10 PM).
Read More 317

You can: 1) Use the "Contact Us" form, 2) Email support@sehasave.ae, 3) Use in-app live chat (8 AM – 10 PM).
Read More 139

We do NOT store medical records. Only: service type, date, general diagnosis (e.g., "eye exam") — no sensitive details. Data is encrypted and compliant with UAE privacy regulations.
Read More 349

We do NOT store medical records. Only: service type, date, general diagnosis (e.g., "eye exam") — no sensitive details. Data is encrypted and compliant with UAE privacy regulations.
Read More 130

We do NOT store medical records. Only: service type, date, general diagnosis (e.g., "eye exam") — no sensitive details. Data is encrypted and compliant with UAE privacy regulations.
Read More 341

No — unless you explicitly consent (e.g., file transfer request), or by legal order from health authorities (e.g., DHA) per UAE law.
Read More 552

No — unless you explicitly consent (e.g., file transfer request), or by legal order from health authorities (e.g., DHA) per UAE law.
Read More 203

No — unless you explicitly consent (e.g., file transfer request), or by legal order from health authorities (e.g., DHA) per UAE law.
Read More 439

On the review page, click "Report" → choose reason (hate speech, misinformation, abuse...) → submit. We review reports within 24 hours.
Read More 83

On the review page, click "Report" → choose reason (hate speech, misinformation, abuse...) → submit. We review reports within 24 hours.
Read More 478

On the review page, click "Report" → choose reason (hate speech, misinformation, abuse...) → submit. We review reports within 24 hours.
Read More 417

Yes. From "Profile Settings" → "Delete Account". We retain some records (e.g., invoices) for 5 years per legal requirements, but your profile is deactivated immediately.
Read More 473

Yes. From "Profile Settings" → "Delete Account". We retain some records (e.g., invoices) for 5 years per legal requirements, but your profile is deactivated immediately.
Read More 125

Yes. From "Profile Settings" → "Delete Account". We retain some records (e.g., invoices) for 5 years per legal requirements, but your profile is deactivated immediately.
Read More 192