ENG
ARA
Search
Categories
Tags
All Questions
How do I create an account on sehaSave?
You can register by clicking "Sign Up" and choosing "Patient" or "Doctor". Enter your details (email, phone, password), then verify via the confirmation link.
Read More
597
Can I register as a doctor without a DHA license?
No. All doctors must be licensed by DHA, HAAD/DOH, or MOHAP. We verify licenses via Sheryan API or the official QR Code during registration.
Read More
530
How do I activate my account after registration?
You will receive a confirmation email. Click the link to activate your account. If not received, check your spam folder or request a resend.
Read More
537
Can I switch account type (e.g., from patient to doctor)?
No — account type is fixed. However, you may create a new account for the other role. One patient account and one doctor account per user are allowed.
Read More
782
How do I recover a forgotten password?
Click "Forgot Password" on the login page and enter your email. You’ll receive an instant reset link.
Read More
786
How do I join sehaSave as a doctor?
Register via "New Doctor", upload: 1) License copy (with QR Code), 2) ID, 3) Specialty certificate. We verify within 48 hours, then you start receiving bookings.
Read More
388
Can I link my account to my family’s?
Yes! From "Profile" → "Dependents" → add family members (name & phone). You can book on their behalf.
Read More
360
How do I change the platform language?
From the top navigation bar, select language (ع/En). We save your preference automatically.
Read More
847